Once when we were behind a deadline, Paulo Mendes told me 9 women couldn’t…
What’s new
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Microsoft has introduced the Federated Knowledge Search feature for Dynamics 365 Customer Service under…
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In my article on creating Dynamics 365 Service Level Agreements and SLA Items, the…
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All new Dynamics 365 feature, Real-time marketing push notifications is still in preview. However,…
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Real-time marketing enables Dynamics 365 Marketing to react to customers’ actions in real-time. For…
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In my previous article about creating Dynamics 365 Service Level Agreements, I went through…
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After installing the 2021 wave 1 release marketing new preview features, I started to…
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I have decided to write a series of articles to walk through creating an…
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Dynamics 365 Marketing real-time marketing consent center is where clients’ communications consent is managed…
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In a previous post, we discussed how to manage and update the new Dynamics…