I was recently delighted to participate in the College of Physicians and Surgeons of Ontario (CPSO) digital transformation with Dynamics 365 and Power Platforms. Please check the case study of the SSR process automation.
Furthermore, you can read more about CPSO’s experience with Dynamics 365 Customer Engagement and Dynamics 365 F&O in Microsoft’s published case study.
Serving Ontarians by regulating medical doctors across the province, CPSO requires up-to-date technologies to enable physicians members to access the variety of services that the 150 years old College provides.
Read in detail how the College of Physicians and Surgeons of Ontario managed to digitally transform using Dynamics 365 and Power Platforms on the following link
https://customers.microsoft.com/en-us/story/1407764570554535837-cpso-nonprofit-dynamics-365
“We’ve achieved faster process times, we’re responding to members, applicants, and complainants more quickly, we can see all the data in one place, and we have version control. “
— Nathalie Novak: Chief Transformation Officer
