Power Apps

Here is a small confession from twenty years of building line-of-business apps: the ugliest screens I have ever shipped were not the complicated ones…

Last month I reviewed a canvas app that contained the single most common structure in all of canvas app development: a gallery pretending to be a table…

Two weeks ago we built the Deal Desk app. It worked. And then came the feedback that always comes, usually from someone in marketing: “Great. Why does it look like every other Microsoft product we own?”…

A field technician I shadowed on a project once put it perfectly: “The app works great in the parking lot and dies in the basement — and all my work is in the basement.”…

Two buttons sit quietly on every record in Dynamics 365, and between them they answer the question that security roles alone cannot…

The app worked perfectly in the demo and lied in production — my favourite genre of Power Apps bug…

Every few months someone asks me to help “get rid of” a batch of records — old contacts, dead accounts, products nobody sells anymore…

You are on a call, mid-way through updating a case, and the caller mentions a new person on their side — “loop in Avery from billing”…

Sooner or later, every admin gets the question that has no good answer without preparation: who changed the credit limit on this account, and what was it before?…

Watch an agent work through a morning\u2019s cases in the classic way and count the clicks: open the grid, open a case, work it, hit back, wait for the grid to reload…