Soon it will be possible to target leads and opportunities using Dynamics 365 Marketing. contacts table was the centre of all Marketing activities and actions, for more information, read a previous post “Contacts and segmentation are the dynamics 365 marketing fundamentals.” Read more.
The new feature is handy, as it will take Dynamics 365 Marketing multiple steps ahead from generating leads to nurturing the existing leads and helping sales close opportunities.
Target leads and opportunities
Soon, Dynamics 365 Customer Journeys can target leads and opportunities with the upcoming release. Users will be able to include dynamic content from both leads and opportunities, creating a very personalized experience for the messages’ recipients.
The new release
Dynamics 365 release is expected to come out by August, and then we will be able to explore the new feature and post in detail about how to use it. read more.
