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Integrating Microsoft Entra ID with Dynamics 365 to...
Configuring Dynamics 365 Copilot for Case Summaries
Configuration of Copilot timeline highlights in Dynamics 365...
The Importance of Advanced Scheduling in Dynamics 365
How to Configure Dynamics 365 Customer Service Copilot:...
Discover the Power of Dynamics 365 Real-Time Marketing
Outbound Marketing Departure and Transition Guidelines
How Copilot in Dynamics 365 Empowers Customer Service...
How to get the Tenant ID in Microsoft...
Enhancing Security in Power Automate Flows with Dataverse...
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Integrating Microsoft Entra ID with Dynamics 365 to Sync, Create, and Manage...

March 31, 2025 0 comment

Configuring Dynamics 365 Copilot for Case Summaries

February 27, 2025 0 comment

Configuration of Copilot timeline highlights in Dynamics 365 Customer Service

The Importance of Advanced Scheduling in Dynamics 365

Business Cases

  • College of Physicians and Surgeons of Ontario (CPSO) digital transformation case study

    by Mo Faheem October 24, 2022
    by Mo Faheem October 24, 2022
  • CPSO SSR Case Study

    by Mo Faheem October 2, 2022
    by Mo Faheem October 2, 2022
  • Dynamics 365 Marketing attach vs standalone

    by Mo Faheem January 10, 2022
    by Mo Faheem January 10, 2022

Streams

The Importance of Advanced Scheduling in Dynamics 365

by Mo Faheem February 18, 2025

Effective scheduling is critical for optimizing resources, improving customer satisfaction, and maximizing operational efficiency in today’s fast-paced business environment. Organizations that rely on field services, …

by Mo Faheem February 18, 2025

How to Configure Dynamics 365 Customer Service Copilot: Ask Question

January 20, 2025
by Mo Faheem January 20, 2025

Discover the Power of Dynamics 365 Real-Time Marketing

January 13, 2025
by Mo Faheem January 13, 2025

Outbound Marketing Departure and Transition Guidelines

December 17, 2024
by Mo Faheem December 17, 2024

Access Customer Insights – Data for the first time

July 9, 2024
by Mo Faheem July 9, 2024

Power Platforms

Integrating Microsoft Entra ID with Dynamics 365 to Sync, Create, and Manage Users

by Mo Faheem March 31, 2025

This post outlines how to integrate Microsoft Entra ID (formerly Azure Active Directory) with Microsoft Dynamics 365 using Power Automate. The integration allows you to …

by Mo Faheem March 31, 2025

Configuring Dynamics 365 Copilot for Case Summaries

February 27, 2025
by Mo Faheem February 27, 2025

Configuration of Copilot timeline highlights in Dynamics 365 Customer Service

February 19, 2025
by Mo Faheem February 19, 2025

How Copilot in Dynamics 365 Empowers Customer Service Representatives with Practical Tools

December 5, 2024
by Mo Faheem December 5, 2024

How to get the Tenant ID in Microsoft Entra ID?

October 14, 2024
by Mo Faheem October 14, 2024

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An overview update on Microsoft Dynamics 365 and Power Platforms. Including user stories and best practices from around the world, the update publishes an explanation of how Microsoft business applications can have an impact on organizations in all sectors and around the world.

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Microsoft Dynamics 365 and Power Platforms Blog
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