Many ask how the real-time marketing Consent Center works and differs from the subscription center in outbound marketing. This post will discuss the difference between …
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How Copilot in Dynamics 365 Empowers Customer Service Representatives with Practical Tools
by Mo Faheem
Customer Service Representatives (CSRs) are pivotal in delivering exceptional customer experiences. Copilot in Dynamics 365 enhances their capabilities by providing tools that streamline workflows, improve …
by Mo Faheem