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Top Posts
Masking Sensitive Data in Dynamics 365
Power Automate with a Service Principal (App Registration)
Using Dynamics 365 Customer Insights – Journeys Custom...
Integrating Microsoft Entra ID with Dynamics 365 to...
Configuring Dynamics 365 Copilot for Case Summaries
Configuration of Copilot timeline highlights in Dynamics 365...
The Importance of Advanced Scheduling in Dynamics 365
How to Configure Dynamics 365 Customer Service Copilot:...
Discover the Power of Dynamics 365 Real-Time Marketing
Outbound Marketing Departure and Transition Guidelines
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Dynamics 365

Masking Sensitive Data in Dynamics 365

April 12, 2026 0 comment

Power Automate with a Service Principal (App Registration)

October 21, 2025 0 comment

Using Dynamics 365 Customer Insights – Journeys Custom Fields

Integrating Microsoft Entra ID with Dynamics 365 to Sync, Create, and Manage...

Business Cases

  • College of Physicians and Surgeons of Ontario (CPSO) digital transformation case study

    by Mo Faheem October 24, 2022
    by Mo Faheem October 24, 2022
  • CPSO SSR Case Study

    by Mo Faheem October 2, 2022
    by Mo Faheem October 2, 2022
  • Dynamics 365 Marketing attach vs standalone

    by Mo Faheem January 10, 2022
    by Mo Faheem January 10, 2022

Streams

Masking Sensitive Data in Dynamics 365

by Karthik Nallani Chakravartula April 12, 2026

If you’ve worked in financial services long enough, you’ve probably run into this scenario: different teammembers need to see different levels of sensitive customer information.That’s …

by Karthik Nallani Chakravartula April 12, 2026

Using Dynamics 365 Customer Insights – Journeys Custom Fields

May 24, 2025
by Mo Faheem May 24, 2025

The Importance of Advanced Scheduling in Dynamics 365

February 18, 2025
by Mo Faheem February 18, 2025

How to Configure Dynamics 365 Customer Service Copilot: Ask Question

January 20, 2025
by Mo Faheem January 20, 2025

Discover the Power of Dynamics 365 Real-Time Marketing

January 13, 2025
by Mo Faheem January 13, 2025

Power Platforms

Power Automate with a Service Principal (App Registration)

by Mo Faheem October 21, 2025

A “service account” for Power Automate with a Service Principal (App Registration) Dataverse—implemented as an Azure AD Service Principal mapped to an Application User—lets your …

by Mo Faheem October 21, 2025

Integrating Microsoft Entra ID with Dynamics 365 to Sync, Create, and Manage Users

March 31, 2025
by Mo Faheem March 31, 2025

Configuring Dynamics 365 Copilot for Case Summaries

February 27, 2025
by Mo Faheem February 27, 2025

Configuration of Copilot timeline highlights in Dynamics 365 Customer Service

February 19, 2025
by Mo Faheem February 19, 2025

How Copilot in Dynamics 365 Empowers Customer Service Representatives with Practical Tools

December 5, 2024
by Mo Faheem December 5, 2024

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Recent Posts

  • Masking Sensitive Data in Dynamics 365

    April 12, 2026
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    October 21, 2025
  • Using Dynamics 365 Customer Insights – Journeys Custom Fields

    May 24, 2025

About D365 Update


An overview update on Microsoft Dynamics 365 and Power Platforms. Including user stories and best practices from around the world, the update publishes an explanation of how Microsoft business applications can have an impact on organizations in all sectors and around the world.

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Microsoft Dynamics 365 and Power Platforms Blog
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