Microsoft Dynamics 365 and Power Platforms Blog
  • Home
  • Business Cases
  • Power Platforms
    • Power Automate
    • Power Apps
    • Copilot and AI
  • Streams
    • Sales
    • Marketing
    • Customer Service
    • Dynamics 365
  • Updates
  • Videos
  • Contribute
  • Contact us
  • About us
Top Posts
Using Dynamics 365 Customer Insights – Journeys Custom...
Integrating Microsoft Entra ID with Dynamics 365 to...
Configuring Dynamics 365 Copilot for Case Summaries
Configuration of Copilot timeline highlights in Dynamics 365...
The Importance of Advanced Scheduling in Dynamics 365
How to Configure Dynamics 365 Customer Service Copilot:...
Discover the Power of Dynamics 365 Real-Time Marketing
Outbound Marketing Departure and Transition Guidelines
How Copilot in Dynamics 365 Empowers Customer Service...
How to get the Tenant ID in Microsoft...
Microsoft Dynamics 365 and Power Platforms Blog
Banner
  • Home
  • Business Cases
  • Power Platforms
    • Power Automate
    • Power Apps
    • Copilot and AI
  • Streams
    • Sales
    • Marketing
    • Customer Service
    • Dynamics 365
  • Updates
  • Videos
  • Contribute
  • Contact us
  • About us
Marketing

Using Dynamics 365 Customer Insights – Journeys Custom Fields

May 24, 2025 0 comment

Integrating Microsoft Entra ID with Dynamics 365 to Sync, Create, and Manage...

March 31, 2025 0 comment

Configuring Dynamics 365 Copilot for Case Summaries

Configuration of Copilot timeline highlights in Dynamics 365 Customer Service

Business Cases

  • College of Physicians and Surgeons of Ontario (CPSO) digital transformation case study

    by Mo Faheem October 24, 2022
    by Mo Faheem October 24, 2022
  • CPSO SSR Case Study

    by Mo Faheem October 2, 2022
    by Mo Faheem October 2, 2022
  • Dynamics 365 Marketing attach vs standalone

    by Mo Faheem January 10, 2022
    by Mo Faheem January 10, 2022

Streams

Using Dynamics 365 Customer Insights – Journeys Custom Fields

by Mo Faheem May 24, 2025

Organizations constantly seek to collect more nuanced, relevant customer information in today’s data-driven marketing landscape. However, not all valuable data points have a predefined home …

by Mo Faheem May 24, 2025

The Importance of Advanced Scheduling in Dynamics 365

February 18, 2025
by Mo Faheem February 18, 2025

How to Configure Dynamics 365 Customer Service Copilot: Ask Question

January 20, 2025
by Mo Faheem January 20, 2025

Discover the Power of Dynamics 365 Real-Time Marketing

January 13, 2025
by Mo Faheem January 13, 2025

Outbound Marketing Departure and Transition Guidelines

December 17, 2024
by Mo Faheem December 17, 2024

Power Platforms

Integrating Microsoft Entra ID with Dynamics 365 to Sync, Create, and Manage Users

by Mo Faheem March 31, 2025

This post outlines how to integrate Microsoft Entra ID (formerly Azure Active Directory) with Microsoft Dynamics 365 using Power Automate. The integration allows you to …

by Mo Faheem March 31, 2025

Configuring Dynamics 365 Copilot for Case Summaries

February 27, 2025
by Mo Faheem February 27, 2025

Configuration of Copilot timeline highlights in Dynamics 365 Customer Service

February 19, 2025
by Mo Faheem February 19, 2025

How Copilot in Dynamics 365 Empowers Customer Service Representatives with Practical Tools

December 5, 2024
by Mo Faheem December 5, 2024

How to get the Tenant ID in Microsoft Entra ID?

October 14, 2024
by Mo Faheem October 14, 2024

Follow us

Facebook Twitter Instagram Linkedin Youtube RSS

Popular Posts

  • 1

    InMails as Dynamics 365 activity

    March 29, 2021
  • 2

    LinkedIn Sales Navigator match records

    March 19, 2021
  • 3

    Configure Sales Navigator with CRM Sandbox

    March 31, 2021
  • 4

    LinkedIn Sales Navigator and Dynamics 365 Sales

    March 17, 2021
  • 5

    Interview with Power Pane creator

    April 12, 2021

Recent Posts

  • Using Dynamics 365 Customer Insights – Journeys Custom Fields

    May 24, 2025
  • Integrating Microsoft Entra ID with Dynamics 365 to Sync, Create, and Manage Users

    March 31, 2025
  • Configuring Dynamics 365 Copilot for Case Summaries

    February 27, 2025

About D365 Update


An overview update on Microsoft Dynamics 365 and Power Platforms. Including user stories and best practices from around the world, the update publishes an explanation of how Microsoft business applications can have an impact on organizations in all sectors and around the world.

Site Map

– Home – Power Platforms
– Business Cases Power Apps
– What’s New Power Automate
– Contribute Portals
– Contact us – Streams
– About us Sales
Marketing
Customer Service
Field Service

Newsletter

Keep in touch

Facebook Twitter Instagram Linkedin Youtube RSS

Copyright © 2021 Microsoft Dynamics 365 and Power Platforms Blog

Microsoft Dynamics 365 and Power Platforms Blog
  • Home
  • Business Cases
  • Power Platforms
    • Power Automate
    • Power Apps
    • Copilot and AI
  • Streams
    • Sales
    • Marketing
    • Customer Service
    • Dynamics 365
  • Updates
  • Videos
  • Contribute
  • Contact us
  • About us
Copyright © 2021 Microsoft Dynamics 365 and Power Platforms Blog