Updates

The best sales call I ever walked into, I hadn’t done the homework for — my SDR had.…

Every vendor conference has a sentence that tells you what the year is actually about…

Here is a small confession from twenty years of building line-of-business apps: the ugliest screens I have ever shipped were not the complicated ones…

Last month I reviewed a canvas app that contained the single most common structure in all of canvas app development: a gallery pretending to be a table…

A client put it to me better than any licensing guide ever has: why does a flow that runs eleven times a day need the same license as the one that processes every invoice in the company?…

A colleague forwarded me a screenshot of his Microsoft Learn transcript last week with a one-line message: “So was that a waste of time?”…

A field technician I shadowed on a project once put it perfectly: “The app works great in the parking lot and dies in the basement — and all my work is in the basement.”…

If you work with Dynamics 365 or the Power Platform long enough, you learn that release waves have a rhythm…

Wave 2 started rolling out on October 1, and as always the release plan reads like a phone book…

Last year, I discussed the Microsoft new policy that will allow renewing my Microsoft…