Customer Service Representatives (CSRs) are pivotal in delivering exceptional customer experiences. Copilot in Dynamics…
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Introduction to Dataverse and Power Automate Microsoft Dataverse (formerly known as Common Data Service)…
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Many ask how the real-time marketing Consent Center works and differs from the subscription…
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In Dynamics 365 Marketing, managing subscription lists is vital for successful implementation. This post…
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In Dynamics 365 Marketing, managing subscription lists is vital for successful implementation. This post…
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I covered the new D365 Marketing segmentation in a previous post and explained the…
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Segmentation, in many cases, is the starting point for many marketing activities. The new…
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Business Cases
College of Physicians and Surgeons of Ontario (CPSO) digital transformation case study
I was recently delighted to participate in the College of Physicians and Surgeons of…
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When clients invest in a business application, they need to know that their data…
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The College of Physicians and Surgeons of Ontario (CPSO) regulates the practice of medicine…
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